Quality Policy

This Department makes clear its commitment to increase the satisfaction of our customers, through the development and implementation of a quality system, according to the criteria of the international standard UNE-EN ISO 9001:2015, as well as the continuous improvement of its effectiveness.

Therefore, this Department has defined the following Quality Policy, which is aimed at satisfying our customers to the maximum degree:

Guarantee compliance with the requirements derived from the regulations and regulations applicable to our activity.
Maximize efficiency in all activities of NATIONAL AND INTERNATIONAL TRANSPORTATION. LOGISTIC STORAGE.

Our policy is based on the following commitments:

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CUSTOMER SATISFACTION:

Achieve full customer satisfaction through strict compliance with contracted requirements.

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BEAT EXPECTATIONS:

Constantly control that we respond at all times to the demands and expectations of customers.

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LEGAL COMPLIANCE:

Comply promptly with legal requirements, applicable regulations and those related to risks to safety and health at work.

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PROVIDE RESOURCES:

Provide adequate means so that all personnel can freely identify and eliminate obstacles that prevent improving the Quality of their work and carrying it out with the security required.

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SYSTEMATIZE PROCESSES:

Systematize processes, services and action methodologies.

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TRAINING:

Strengthen the training necessary to achieve a highly qualified workforce.

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STAFF INVOLVEMENT:

Promote a participatory environment among employees, joining the common objective and improving communications that facilitate teamwork, individual recognition and suggestions for improvement.

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PREVENT MISTAKES:

Correct those non-conformities that occur, and emphasize prevention to avoid repetition.

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ÉTICA:

Work at all times within the strictest professional ethics.

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DAMAGE PREVENTION:

Commit to prevent damage and deterioration in the health of staff.

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CONTAMINATION PREVENTION:

Ensure the environmental protection of our environment by applying preventive operational control practices.

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MANAGE OUR WASTE AND REDUCE EMISSIONS:

Minimize, recycle, reuse and properly manage the waste generated, as well as reduce CO2 emissions as much as possible.

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FOSTER CONTINUOUS IMPROVEMENT:

Consider continuous improvement a permanent objective, which increases the quality perceived by our clients and the improvement in behavior management in safety and health at work, as well as its performance that results in a minimization of work accidents.

Signed Business Management